CPP News & Updates

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Visit Harvard Business Review and read our articles on performance improvement

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Visit CPP's YouTube channel and view our most recent video on measuring performance in turbulent times.

Managing Performance In Turbulent TimesOur Latest Book

Managing Performance in Turbulent Times: Analytics and Insight by Ed Barrows and Andy Neely

Download Chapter 1

Research

CPP regularly engages in the exploration of leading-edge performance management practices.  These published findings highlight some of our most timely and relevant research.

BUSINESS INTELLIGENCE

This KPMG Advisory presents compelling empirical evidence that demonstrates the value of business intelligence (BI), but also highlights the challenges of successfully executing BI initiatives.  Click here to download the advisory entitled "The New Wave of Business Intelligence"

PERFORMANCE MANAGEMENT

Enterpise Performance Management

This research, published in conjunction with Oracle Corporation, explores the state of performance management around the world.  Click here to download the executive briefing entitled "Enterprise Performance Management:  The Global State of the Art"

PERFORMANCE MEASUREMENT

Designing Performance Measures

This seminal research paper, published in the International Journal of Operations and Production Management, explains how to properly design a performance measure.  Click here to download the executive briefing entitled "Designing Performance Measures:  A Structured Approach"

Product-Service Provider Performance Measurement Systems

This AIM Research Executive Briefing looks at the design and deployment of a performance measurement system for a product-service provider, as well as why certain performance measures are chosen and what factors underpin them.  Click here to download the article "Performance Measurement Systems for Product-Service Providers"

Performance Management System Design

This research paper, published in the International Journal of Operations and Production Management, describes the development and testing of a structured methodology for the design of performance measurement systems.  Click here to download the article entitled "Performance Measurement System Design: Developing and Testing a Process-Based Approach"

TARGET SETTING

This article, published in London Business School's Business Strategy Review, discusses an effective way to set targets.  Click here to download the article entitled "Are Your Goals Hitting the Right Target?"